For most folks, owning your own business is a dream come true. The
freedom of being your own boss, and succeeding to the best of your
ability are facts of life for the small business owner. Sure, there's
more stress than what you probably imagined when you were creating your
grand plans, but with a little strategy and planning you can overcome
any tough spot you get in. There are 7 tactics developed by successful
marketers that are sure to make your business as successful as theirs.
1. Create A One of a Kind Selling Point
If you
want to stand out from the crowd, create a unique selling proposition
that stresses the benefits the customers will receive from doing
business with you. Will they get faster service? Go ahead and dramatize
it, but keep the customer at the focus...”Get free overnight delivery!”
Hey, it tells the customer...you get quick service and a discount on
shipping. Two definite benefits in one statement.
Why should someone buy from you and not your competitor? I hate to
deal a blow to your ego, but it really has nothing to do with you , your
product, or your service. Yeah, its a little self-centered, but
customers are attracted by offers that point out the things that benefit
THEM.
Don’t go out on a limb to create new products and services to get
attention. Just, add a special benefit to the ones you already have...
maybe it’s quicker service. The most effective things to emphasize are
benefits that your competition cannot or is not willing to give.
2. Use Testimonials
Hey, we all know that
business owners think their product or services are the best thing
going, but it's what the current customers think about it that really
matters to your prospective customers. They're the ones who see things
from their point of view... what they have to say about the business has
an impact.
Testimonials play an important part in advertising - especially for
small businesses. Yeah, big businesses with well-known names don't have
to worry about it, but small companies can use testimonials as marketing
tools to build credibility.
Think about it...how else can we gain credibility than by creating a
group of satisfied customers and shouting what they have to say? Let's
look at some ways we can make testimonials an effective part of our
marketing campaigns.
3. Upsell
Upselling is one of the most successful
marketing trends today. Everywhere you go, someone is trying to get you
to buy more. From McDonalds with its supersize options to clothing
stores that try to sell you shoes to match your outfit, everyone's
jumping on the band wagon. Why? It works!
Your customers already know that you have great products and provide
satisfactory service. They trust you to come through for them. Think
about it... it’s much easier to make sales to someone you already have a
relationship with.
Use every opportunity to increase your sales volume within the
customer audience you already have. Do you have a product that goes with
the one they are purchasing? Offer it to them at the register. It’s a
proven and effective method for increasing sales. You may be shocked at
the additional sales you can generate from those who are already buying
from you.
4. Make Your Price Seem Smaller
Divide and
conquer... The old war tactic works in marketing too! When the price
seems too steep, break it down into "buyable" size bites. An $120 item
is only 12 low monthly payments of $10. A $365 purchase would only cost
$1 per day. Now that sounds affordable!
5. Paint The Benefits Pretty
Customers buy
because they want to enjoy the benefits of the purchase. A lady might
buy a dress because she wants to feel sexy, or a man will buy a book
because he finds pleasure in reading. Emotions are the key element that
drives purchases.
Use word pictures to stir up the emotions that will instigate the
sale. Let them “feel” the benefits, and they’ll be more apt to head for
the cash register. Put them where you want them.
6. Create Attention Getting Headlines
Are you
ready to capture your reader’s attention with great copy? The headline
is the place to start. How often do you scan the newspaper’s headlines
before you decide whether or not to read the article? Yeah, that’s where
we lose or gain the reader’s interest, so it’s a pretty important part
of the advertisement.
A good headline should telegraph its message in twelve words or less.
Double check those headlines. Do they make a promise of a positive
benefit, or ask a provocative question? Don't settle for less than
attention grabbing statements.
7. Provide An Offer They Can't Resist
Is your
deal too good to pass up? If not, you need to improve it. Hey, I'm not
talking about cutting prices even more...you've still got to make a
profit. You can make the deal sweeter just by increasing the readers
knowledge of the value of the product, or adding bonuses that are
perceived as valuable, but cost you little.
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